Our Credit Card Login has Changed đź“ŁÂ
Members can now view their credit card account and transactions directly through our regular online banking login and mobile app. Click on “Banking Login” to proceed!
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Good Neighbors Credit Union > Collections Specialist
At Good Neighbors, we’re more than just a financial institution—we’re a community rooted in cooperation, care, and the pursuit of meaningful impact.
As you begin your journey with us, we encourage you to embrace a mindset of possibility. We believe in the power of putting forth effort to become the best version of yourself, both personally and professionally. Your dedication not only contributes to your success but also strengthens the community we’re building together. Here, every idea matters, every effort counts, and every person makes a difference.
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
The successful candidate will join our team as the person who helps our members find solutions when they are struggling to make their loan payments or dealing with account fraud. From making phone calls on negative accounts and mailing letters to managing the claims process, you will guide our members through the Good Neighbors experience from start to finish.
We empower all team members to come up with creative, individualized solutions for each member situation. This is not traditional banking governed by rules and bureaucracy. Problem solving, decision-making and judgement calls should excite you. Ideal candidates will perform best working at a steady pace while giving their full attention to coming up with the best solution for the member and the credit union. We expect all our employees to be an ambassador of our brand and philosophy. You will work closely with your team to deliver world class service to our members, taking ownership of their entire experience with us.
The goal of the Collections Specialist is to be the “how” of our “why”; ensuring members are receiving the world-class service experience that drives our growth and keeps us grounded in our mission.
We are looking for a lifetime learner committed to growing as a servant leader.
Reports to: Solutions Manager
Job Type(s): Temporary
Pay: From $22 per hour
Expected Hours: 40 per week
We invest in your growth with paid training, events, and conferences to help you advance your skills and career.
Enjoy your paid time off. Four weeks per year to rest, recharge, and maintain work-life balance. Prorated in your first year.
Your hard work deserves time off: 12 paid holidays plus a birthday holiday to celebrate you.
Free Vision and Dental at every tier — plus a no-cost health insurance option — to make your well-being the priority.
Focus on recovery, not finances, with free short- and long-term disability benefits.
Gain peace of mind with complimentary life insurance for you and your loved ones.
Enjoy exclusive employee loan discounts to help make borrowing easier and more affordable.
Build your future with a 401(k) plan that includes a 6% company match.
Because caring for community matters. Each year, you can use them with us, or on a cause of your choice!