Good Neighbors Credit Union


Good Neighbors CU and its partners require that all visitors to our site review, abide by, and agree to ALL of the terms, polices, and conditions that are outlined in our USER AGREEMENT, PRIVACY POLICY, and HOME BANKING SERVICE AGREEMENT. By accessing this site and or logging into our Home Banking service you are acknowledging your acceptance of this agreement and YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS outlined herein.”We” and “Our” refers to Good Neighbors CU, Good Neighbors CU’s partners, and all employees employed therein. “Visitor”, “User”, and “You” refer to anyone who accesses, views, and or downloads information to and or from our website.

  1. All accounts are regulated by the “Truth in Savings” disclosures that you received when you opened your account.
  2. Passwords are provided for your protection. This password should be kept confidential. Extended security procedures at the Credit Union will require you to change your password periodically. You are able and are encouraged to change your passwords at any time to ensure the security of your accounts. If you believe your password has been lost, stolen, or otherwise compromised in anyway you are required to notify us immediately to minimize liability for unauthorized use of your account.
  3. Home Banking is provided as a service to our members. The accuracy and the timeliness of our information is our number one priority. All such information, software, services and related graphics are provided “as is” without warranty of any kind. There are no warranties which extend beyond those described on this agreement. Good Neighbors CU and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title, and noninfringement. You specifically agree that Good Neighbors CU shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through a credit union site/service. You specifically agree that Good Neighbors CU is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. You specifically agree that Good Neighbors CU is not responsible for any content sent using and/or included in a Good Neighbors CU site/service by any third party. In no event shall Good Neighbors FCU and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Good Neighbors CU site/services, with the delay or inability to use the Good Neighbors CU site/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Good Neighbors CU site services, or otherwise arising out of the use of the Good Neighbors CU site/services, whether based on contract, tort, negligence, strict liability or otherwise. Even if Good Neighbors CU or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Good Neighbors CU site/services, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Good Neighbors CU site/services.
  4. Home Banking services are provided with no monthly fee. There is no fee charged by credit union for use of the Home Banking service.
  5. We are not responsible for any usage fees, service charges, or any other fees that are charged by your Internet Service Provider(s).
  6. Users are granted strict and explicit access to their own personal information. Each user will be allowed to:
    • View account balances and transaction history
    • Make transfers to accounts within the credit union
    • Change their password
    • Search for cleared checks
    • View cleared checks online
    • Access any additional services that users are granted explicit privileges to
  7. All transactions that take place on the site will show up on your monthly statement.
  8. These transaction limitations may apply:
    • Withdrawals and transfers from an account are limited to the available funds in the account
    • Withdrawals or transfers to or from Individual Retirement Accounts, Certificate Accounts, or Escrow accounts are not permitted
    • Withdrawals and transfers from certain types of accounts are limited by Regulation D to no more than six(6) preauthorized automatic, audio response, telephone, or internet transfers maybe made from your savings accounts during any one month. No more than three of these may be made by check, check card, computer, or similar order to a third party to the available funds in the account
  9. In the event that there is a dispute regarding transactions that have taken place through Home Banking, the Credit Union should be contacted immediately at 716.681.1460. Written communication can also be made to the address listed below. All disputes must be brought to our attention within 60 days of the statement mailing. All claims will be investigated by the credit union and the user will be notified within 60 business days of our receiving the complaint.
  10. Good Neighbors FCU Home Banking services are done in real-time, but could be delayed due unforeseen circumstances. Transferred funds will not be immediately available for use with electronic access devices, such as debit cards. Credit Unions business days are Monday through Friday. The Credit Union office is open most Saturdays, but Saturday is NOT considered a business day. We are closed on Federal, State, and Local holidays so they are not counted as business days.
  11. Good Neighbors Federal Credit Union may impose extended security measures when appropriate. You may need to provide additional information for these measures. You may also need to provide additional information to access some areas of the home banking site.
  12. Responsibility for intentional or unintentional inaccuracy resides with the customer. If for any reason you believe your account is inaccurate you are responsible to notify the Credit Union as soon as possible so that adjustments may be made.
  13. Personal and financial privacy is one of our highest priorities. We make every effort to ensure your data’s security. VeriSign’s security seal is on our website showing that we use SSL 128 bit encryption meeting all Federal, State, and local laws regarding data transmission. All transactions are logged and recorded to prevent abuse of the Home Banking service. In the event of misuse or abuse of our services your information may be provided to third parties as permitted by law.
  14. The Laws of the State of NY apply to all Terms, Conditions, and Policies found herein.
  15. Your Credit Union may be contacted at:
    (716) 681-1460
    Good Neighbors Credit Union                                                                                                                                                                                                              30 Brunswick Road Depew, NY 14043


The Good Neighbors Federal Credit Union site contains hyperlinks to other web sites operated by third parties. These links will take you away from our site. The Good Neighbors Federal Credit Union does not guarantee the accuracy or completeness of any information presented on these sites. The Good Neighbors Federal Credit Union does not represent either the third party or our member if the two enter into a transaction. The third party’s privacy and security policies may differ from those of the Credit Union. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the linked sites. Any dealings with third parties included within the Good Neighbors Federal Credit Union site or linked from the Good Neighbors Federal Credit Union site, including participation in promotions or delivery of and payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are soled between you and the advertiser or other third party. The Good Neighbors Federal Credit Union will not be responsible or liable for any part of any such dealings or promotions.

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