Love what you do.
1 Open Position(s):
There are no open positions at this time.
Please check back at another time.
HIRING: Member Service Manager (Branch Manager)
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
• Self-Help
• Self-Responsibility
• Solidarity
• Equality
• Equity
• Democracy
• Honesty
• Openness
• Social Responsibility
• Care for Others
WHO YOU ARE:
Accountable for the supervision of the teller area. May perform all teller
functions on a limited basis. Solve escalated member problems and/or help with complex member questions or work-related matters. Guide and advise tellers in the efficient handling of member needs and accurate transactional processes. The mission is to support the frontline team in delivery of Good Neighbor level member service, organizing efficient work flow and maintaining the physical branch.
WHAT THE JOB IS:
- Supervise the activities of the teller operations area by assigning work, answering questions, solving problems, helping with complex transactions and sensitive member relations problems.
- Explain policies and procedures to members as a communication tool.
- Ensure that staff is trained and cross-trained in all phases of their particular jobs to ensure the delivery of quality service to members and to ensure accuracy in transactions.
- Develop, apply, and evaluate policies and procedures for the department.
- Manage and recommend the purchase of equipment and supplies.
- Maintain comprehensive, up-to-date knowledge of all State and Federal regulations that are applicable to the transactions performed in the cashier/teller area. Knowledge of all credit union policies and processes within the teller area.
- Ensure that safety and security policies are up to date and training is provided on the safety and security procedures.
- Serve as a vault teller for the credit union, which includes ordering the cash and currency from the Federal Reserve, verifying cash received, filling teller cash orders, maintaining full vault security, and balancing vault cash nightly.
- Approve member exceptions and authorize service fee refunds to members when deemed necessary.
- Oversee proper availability of daily cash, money orders, and traveler’s checks.
- Investigate teller losses and institute corrective flow of work and/or corrective disciplinary action where required.
- Study the work flow on an on-going basis to determine staffing requirements. Oversee work schedules for full-time and part-time employees in the teller area to ensure proper service to members.
OUTCOMES:
1. Support the Frontline
- Make CXO aware of any concerns or performance gaps
- Assist team members leading by example and jumping in when necessary
2. Branch Operations
- Keep branch clean and clutter free by making regular inspections from the member point of view. Adhere with zeal to the brand look of clean, clear and clutter-free.
- Utilize the walk-through checklist daily
- Ensure the branch is always adequately stocked with supplies
- Maintain frontline coverage for both branches (Depew 3, Buffalo 2) to ensure adequate member service. Communicate changes (call ins, vacations etc.) to the other branch manager and notify COO of plan.
- Independently resolve all vendor issues specific to your branch to maintain the smooth flow of operations and notify COO of credit union wide incidents immediately – complete vendor incident reports.
- Maintain the vault cash and ensure that it is properly in balance daily.
- Maintain and process ATM cash and transactions and ensure it is properly in balance
3. Member service.
- Recognize and immediately address deviation from member service standards – maintain a secret shopper rating 9 and above.
- Address all member issues occurring at your branch with a 100% satisfaction rating from member
- Fee reversals – follow the new CPAY fee reversal policy and be the point person for fee reversals at both branches of communication.
- Communicate change, strategy, goals and expectations positively and clearly.
- Be transparent and speak with candor and tact.
NEXT STEPS:
- Submit your resume and cover letter to HR@goodneighborscu.com
- Please complete our hiring assessment at: https://assessment.predictiveindex.com/3hL/6e7b5a8e-3f80-4e36-8c98-8b3f0bbe8089?type=candidateba
- Selected candidates will be contacted for interviews.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($65,000.00 per year)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- 12 Paid Holidays + Birthday Holiday
- Free Medical, Vision and Dental Insurance for all tiers
- Free Short and Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Employee Loan Discount
HIRING: Member Service Officer (MSO)
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
• Self-Help
• Self-Responsibility
• Solidarity
• Equality
• Equity
• Democracy
• Honesty
• Openness
• Social Responsibility
• Care for Others
WHO YOU ARE:
The goal of the Member Service Officer is to be the “how” of our “why”; making loan decisions that drive our growth and keep us grounded in our mission.
The successful candidate will:
- 3 years of consumer loan decisioning
- Commercial lending experience preferred but not required
- Must be extremely independent, disciplined, & resourceful
- Possess a talent for identifying additional cross sale opportunities for members
- An open communicator and humble collaborator
- Willing to extend radical empathy in your relationships
WHAT THE JOB IS:
- Lend according to our unique philosophical guidelines
- Make on average 10-15 loan decisions daily
- Lead us in hitting our lending targets
- Measure and maintain an appropriate delinquency level for our risk appetite
- Troubleshoot account questions and issues
- Complete department reports
NEXT STEPS:
- Submit your resume and cover letter to HR@goodneighborscu.com
- Please complete our hiring assessment at: https://assessment.predictiveindex.com/3hL/3598875e-2fb8-41cb-8225-56ece3557179?type=candidateba#page0
- Selected candidates will be contacted for interviews.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($25.95/hour to start)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- 12 Paid Holidays + Birthday Holiday
- Free Medical, Vision and Dental Insurance for all tiers
- Free Short and Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Employee Loan Discount
HIRING: Partnerships & Outreach Specialist
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
• Self-Help
• Self-Responsibility
• Solidarity
• Equality
• Equity
• Democracy
• Honesty
• Openness
• Social Responsibility
• Care for Others
WHO YOU ARE:
As a key representative of Good Neighbors Credit Union, this individual will embody our mission and values while building meaningful community relationships and strategic partnerships. Their responsibilities will include identifying, pursuing, and nurturing new and existing partnerships to expand our impact. They will also ensure the credit union maintains a professional image as we coordinate member and community events. Some of our current partnerships include local schools, cooperatives, and charitable organizations.
The successful candidate will:
• Be independent, assertive and self-confident.
• Enjoy seeing the results of their work.
• Build close, lasting relationships with members.
• Be a critical, creative thinker.
• Have an inquiring mind.
• Extend radical empathy to members.
WHY THIS POSITION IS IMPORTANT:
• You will help the credit union grow and reach new audiences.
• You will engage and excite members and employees about our mission.
KEY RESPONSIBILITIES:
• Develop and nurture partnerships with schools, cooperatives, non-profits, and other local entities.
• Collaborate on strategies to manage relationships and strengthen our brand.
• Leverage your skills in marketing, project management, market research, and member relations.
• Assist in creating marketing plans.
• Serve as the primary contact for existing partnerships.
• Regularly engage members and partners by sharing our mission and services.
• Manage contact lists for current and prospective members and partners.
• Be an active presence in the community by participating in business, charitable, and community events.
• Help create promotional materials (flyers, swag, etc.) to share with partners.
• Plan, organize, and execute events, volunteer activities, and promotions.
• Create detailed event recaps to assess success and impact.
REQUIREMENTS:
• Strong organizational, time management, and project management skills.
• Ability to work independently, juggle multiple programs/campaigns, and meet deadlines.
• Local travel and reliable transportation with insurance.
• Availability for some Saturdays, evenings, and early mornings.
• Passion for attending and engaging at local events.
• Relationship building.
• Excellent communication and public speaking skills.
NEXT STEPS:
1. Submit your resume and cover letter to HR@goodneighborscu.com
2. Please complete our hiring assessment at: https://assessment.predictiveindex.com/3hL/bbd7eee3-8638-4043-bbf8-4ec56abf74b1?type=candidateba
3. Selected candidates will be contacted for interviews. Resume reviews are expected to begin October 15, 2024.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
• Compensation starting at $50,000 a year
• Paid training (courses, events, conferences)
• Paid Time Off – 4 weeks (prorated in your first year)
• 12 Paid Holidays + Birthday Holiday
• Free Medical, Vision and Dental Insurance for all tiers
• Free Short and Long Term Disability Insurance
• Free Life Insurance
• 401K with 6% Match
• Employee Loan Discount
• Holiday and Annual Bonus
Hiring: Member Service Specialist (Universal Teller)
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned collaborative we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
As the front-line representative of the credit union, your role is to provide phenomenal member service while upholding our core values.
The successful candidate will:
- Be independent, assertive and self-confident.
- Enjoy seeing the results of your work.
- Build close, lasting relationships with members.
- Be a critical, creative thinker.
- Have an inquiring mind.
- Extend radical empathy to members.
- Spanish
speaking or bilingual preferred.
WHAT THE JOB IS:
- Perform accurate teller transactions such as deposits and withdrawals.
- Troubleshoot account questions through analytical problem solving.
- Maintain a balanced cash drawer.
- Deliver high-quality, friendly, and accurate service through direct, confident and calm communication.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($21.5/hour to start)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- 12
Paid Holidays + Birthday Holiday - Free Medical, Vision and Dental Insurance for all tiers
- Free Short and Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Employee Loan Discount
*****Next Steps*****
- 1. Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/3hL/900af9a6-1d2d-4e84-9256-9cc570be31fe?type=candidateba
- Please submit your resume to HR@goodneighborscu.com
- Selected candidates will be contacted for interviews after completing both prior steps.
HIRING: Mortgage Loan Officer
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
• Self-Help
• Self-Responsibility
• Solidarity
• Equality
• Equity
• Democracy
• Honesty
• Openness
• Social Responsibility
• Care for Others
WHO YOU ARE:
The Mortgage Loan Officer (MLO) is a key member of the Good Neighbors Credit Union lending team who concentrates exclusively on real estate lending, primarily first mortgages. The MLO is responsible for interviewing applicants for real estate loans and processing applications. Gathering background information and assessing loan applicants’ mortgage readiness.
JOB RESPONSIBILITIES:
• Establish and monitor control procedures for first-mortgage loan portfolio
• Interview loan applicants and assist members with the loan application process. Handle mortgage loans of highest complexity, values and risk
• Obtain and evaluate credit bureau reports on applicants
• Pull credit bureau reports on applicants
• Approve or deny real estate loan applications and explain reasons for denial
• Ensure that each real estate loan is processed accurately
• Pay title company fees for title searches, legal work and appraisals
• Manage second mortgage portfolio and work with Marketing team to develop marketing plans for these products
• Monitor delinquent real estate loans and take action as necessary
• Train new mortgage loan officers (MLO)
• Actively manage MLOs relative to real estate lending transactions
• Ensure that the Credit Union home equity program adheres with all regulatory requirements
• Manage Credit Union Home Equity Line of Credit plan, ensuring all rate/payment changes notices are prepared and mailed out semi-annually
• Responsible for adherence to SAFE Act requirements, including MLO disclosure requirements
• Assuring annual renewal of Credit Union and MLOs with the Nationwide Multistate Licensing System & Registry (NMLS)
• Conducting annual SAFE Act training with all registered MLOs
ADDITIONAL RESPONSIBILITIES AS NEEDED:
• Develop mortgage loan business through member seminars and calls to realtors, contractors and other institutions
• Prepare mortgage loan application and document packet for closing
• Pay real estate taxes including calculating tax shortages and new monthly payments
• Maintain accurate records of insurance and taxes on real estate loans
• Maintain escrow accounts for the payment of members’ taxes and insurance premiums
• File necessary papers with the state land title for second mortgages
REQUIREMENTS & SKILLS:
• Motivated self-starter who can work independently, is proactive, and loves a challenge with a strong sense of urgency.
• Strong follow through and grey-area decision-making skills with the ability to prioritize tasks and projects.
• Ability to maintain focus, multi-task, and keep a strong eye on the details in an ambiguous and changing environment.
• Excellent interpersonal skills: demonstrated consultative, influencing, strategic thinking and problem-solving and presentation skills.
• Proficient with Microsoft Office, Word, Outlook, and PowerPoint; with an advanced knowledge of Microsoft Excel.
• Ability to maintain confidentiality and demonstrate respect and professionalism.
• Excellent verbal and written communication skills to communicate professionally.
• One year of experience in real estate lending
WHY EMPLOYEES LOVE OUR CREDIT UNION:
• Competitive compensation of $58,500 starting salary
• Paid training (courses, events, conferences)
• Paid Time Off – 4 weeks (prorated in your first year)
• 12 Paid Holidays + Birthday Holiday
• Free Medical, Vision and Dental Insurance for all tiers
• Free Short and Long Term Disability Insurance
• Free Life Insurance
• 401K with 6% Match
• Employee Loan Discount
• Holiday and Annual Bonus
***NEXT STEPS***
- Send a resume and cover letter to HR@goodneighborscu.com
- Please complete our hiring assessment at: https://assessment.predictiveindex.com/3hL/6e7b5a8e-3f80-4e36-8c98-8b3f0bbe8089?type=candidateba
- Selected candidates will be contacted for interviews after completing both prior steps.
HIRING: Training Specialist
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member-owned cooperative we serve through the following values:
• Self-Help
• Self-Responsibility
• Solidarity
• Equality
• Equity
• Democracy
• Honesty
• Openness
• Social Responsibility
• Care for Others
WHO YOU ARE:
• High School Diploma or equivalent required, Associates or Bachelor’s degree preferred.
• Must be able to represent Good Neighbors in a highly professional manner including a professional personal appearance, and a professional group presentation manner.
• Ability to organize, prioritize, work efficiently, and accurately.
• Strong public speaking, verbal and written communication skills required.
• Must be able to work independently and as part of a team.
• Proficient in Word, PowerPoint, and Excel with a willingness to learn and master other software programs.
• 2+ years’ prior credit union or financial institution experience preferred.
• 2 years of similar or related experience preferred.
• Valid New York State drivers’ license and a dependable personal vehicle is required.
WHAT THE JOB IS:
This position is responsible for the effective development, coordination and presentation of training and development programs for all employees. The Training Specialist assesses credit union-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees.
- Serves as the primary organizational trainer for the “Principle 5 Academy” with the goal of standardizing the Good Neighbors way across departments and branches.
- Manages training content, calendars, scheduling, reporting, training room and training supplies.
- Leads the creation and management of “The Training Hour”, sourcing outside voices, coordinating and scheduling presentations.
- Oversees the administration of the America’s Credit Union’s Training Bundle program
- Assesses training programs to identify effectiveness of programs. Works with managers and HR to ensure training is meeting business goals and professional development goals for staff
- Keeps abreast of new technologies, training trends, and products and services of the credit union.
- Maintains knowledge of instructional technologies by attending seminars and reviewing professional publications.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
• Competitive compensation ($22 – $25/hr)
• Paid training (courses, events, conferences)
• Paid Time Off – 4 weeks (prorated in your first year)
• 12 Paid Holidays + Birthday Holiday
• Free Medical, Vision and Dental Insurance for all tiers
• Free Short and Long Term Disability Insurance
• Free Life Insurance
• 401K with 6% Match
• Employee Loan Discount
*****Next Steps*****
1. Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/3hL/4e826fd0-2ec2-4f3d-9c3e-f011f47015ec?type=candidateba
2. Please submit your resume and cover letter to HR@goodneighborscu.com.
3. Selected candidates will be contacted for interviews after completing both prior steps.
How to Apply
To apply, please send a resume and cover letter to HR@goodneighborscu.com. Indicate which position you’re interested in.
Member Solutions Manager
Compliance Specialist
Mortgage Loan Officer
HIRING: Technology Specialist (Business Systems Analyst)
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a non-profit, member owned collaborative we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
The successful candidate will have:
- 3-5 years as a business systems analyst or equivalent
- 3-5 years Credit Union or financial services experience preferred
- 4 year degree in technology or related field
- Self-motivated
- Passion and willingness to learn
WHAT THE JOB IS:
- Realize the full potential of a recently implemented technology platform (CMC FLEX) by becoming a subject matter expert.
- Maximizing the operating effectiveness and efficiency of our technology platform by driving continuous improvement.
- Execute the integration of FLEX with 3rd party systems and software
- Manage upgrades, deployments, and day-to-day system administration
- Lead upcoming technical initiatives: Conversion of credit and debit card systems (April 2025), ACH origination (2024), and new products such as ApplePay and Plaid
- Act as the point of contact and technical liaison between GNCU leadership and 3rd party technology vendors.
- Ownership of user access, role management, and champion organizational adherence to cyber security policies.
- Complete the annual IT risk assessment, coordinate penetration testing and own the remediation of audit findings.
- Develop staff training on platform use as needed
- This position is fully in person. No remote or hybrid options available.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation starting at $60,000/year
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- Free Health Insurance
- Free Vision and Dental
- Free Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Birthday Holiday
- Employee Loan Discount
- Holiday and Annual Bonus
*****Next Steps*****
- Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/bo/3hL/TechnologySpecialist
- Please submit your resume to hr@goodneighborscu.com
- Selected candidates will be contacted for interviews after completing both prior steps.
HIRING: Member Service Manager (Branch Manager)
WHO WE ARE:
Good Neighbors Credit Union (GNCU) currently operates two (2) full-service branches in Buffalo and Depew and three (3) school branches in Lancaster, Depew and Iroquois High Schools. GNCU provides personalized service and support without judgment or assumption. As a non-profit, member owned collaborative we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
You will have the opportunity to solve a new problem every day and come up with creative individualized solutions for each member situation you encounter. This is not traditional cookie cutter banking, and on-the-fly decision making, and judgement calls should excite you. We’re looking for a unique leader who can rally a team to execute our distinct vision. The successful candidate will join our team as a leader for our member service team. You will be tasked with looking at each individual member situation and using your analytical skills and judgement to determine how to best deliver world-class service in that situation. Ideal candidates will be able to not only serve selflessly themselves but also to support others to meet our standards for service. Someone who is a natural fit will perform best under pressure in a fast-paced and high-volume environment. We expect all our employees to be an ambassador of our brand and philosophy.
The goal of the Member Service Manager is to help run the day to day “how” of our “why”, making sure things run smoothly and assisting the frontline people who drive our growth and keep us grounded in our mission.
We are looking for a lifetime learner committed to growing as a servant leader.
- Minimum 3 years of direct supervising experience
- Proactively able to manage workload and resources across a team
- Highly results focused with experience in developing people to meet performance metrics
- Exceptionally strong in interpersonal skills and collaboration
- Must be extremely organized, detail oriented, disciplined & resourceful
- Possess a talent for identifying additional cross sale opportunities for members
- An open communicator and humble collaborator
- Willing to extend radical empathy in your relationships
WHAT THE JOB IS:
- Tenaciously manage Buffalo branch location
- Manage individual team members including completing schedules, approving timesheets and reviewing PTO requests to ensure adequate frontline staffing
- Manage multiple ongoing projects and initiatives
- Mange the vault and ATM machine
- Develop an expert-level system knowledge
- Assist in the continuous improvement of frontline process and procedure
- Solve member problems
- Ensure roadblocks are removed, milestones met, and jump in hands-on when needed
- Manage and ensure quality standards for all deliverables
- Inspiring and leading by creating a “can-do” culture where people love their job
- Participating in expansion/growth
- Keeping Director of Member Services in the loop on all matters of importance
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation of $58,500 starting salary
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- 12 Paid Holidays + Birthday Holiday
- Free Medical, Vision and Dental Insurance for all tiers
- Free Short and Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Mileage and Cell Phone Reimbursement
- Employee Loan Discount
- Holiday and Annual Bonus
*****Next Steps*****
- Please complete our brief hiring assessment at: https://assessment.predictiveindex.com/3hL/6e7b5a8e-3f80-4e36-8c98-8b3f0bbe8089?type=candidateba
- Please submit your resume to hr@goodneighborscu.com
- Selected candidates will be contacted for interviews after completing both prior steps.
HIRING: Compliance Specialist
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a non-profit, member owned collaborative we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
The successful candidate will be:
- Detail-oriented and organized.
- Independent and able to take ownership of projects and tasks.
- A critical, creative thinker and problem solver.
- Willing to extend radical empathy towards members.
- Regulatory compliance experience preferred
WHAT THE JOB IS:
- Apply Good Neighbors philosophy to compliance strategy
- Manage compliance software and required reporting
- Serve as primary contact for internal and external audit
- Oversee internal controls and procedures
- Administer policy manual including scheduled policy reviews
- Document management including proactive and required updates
WHY OUR EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation between $21-24 per hour
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- 12 Paid Holidays + Birthday Holiday
- Free Medical, Vision and Dental Insurance for all tiers
- Free Short and Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Employee Loan Discount
- Holiday and Annual Bonus
*****Next Steps*****
- Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/bo/3hL/ComplianceSpecialist
- Please submit your resume to hr@goodneighborscu.com
- Selected candidates will be contacted for interviews after completing both prior steps.
Wanted: HR Generalist
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member owned cooperative, we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
As the HR Generalist, you will help Good Neighbors recruit and support team members in service to our culture and mission. The successful candidate will:
- Be organized and thorough in the administration of all HR programs.
- Achieve goals consistently and efficiently.
- Be disciplined, supportive, and helpful.
- Be proficient with technology and Microsoft Office.
WHAT THE JOB IS:
- Process weekly payroll including management of any PTO balances, deductions, direct deposit, etc.
- Act as the employee point of contact for all benefit and leave related inquiries including the administration of annual open enrollment and new employee enrollment.
- Assist with auditing and reporting functions including assessment of current benefit programs and recommendations for the future.
- Manage candidate screening and interview process including onboarding of any hired candidates.
- Track employee disciplinary and corrective actions, complaints, and employee personnel files.
- Conduct terminations and offboarding including exit interviews, discontinuation of benefits, etc.
- Review and update any HR related policies including the employee handbook.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($26-$29/hr)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- Free Vision and Dental
- Free Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Full health insurance paid by CU
- Birthday Holiday
- Employee Loan Discount
- Holiday and Annual Bonus
NEXT STEPS:
- Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/bo/3hL/HR#page0
- Please submit your resume to cara@goodneighborscu.com.
- Selected candidates will be contacted for interviews after completing both prior steps.
Wanted: Marketing Director
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member owned cooperative, we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
As the leader of the Marketing Department, your role is to create a strategy and oversee its implementation while upholding our core values. The successful candidate will:
- Be independent, assertive, and self-confident.
- Meet deadlines.
- Have an outgoing, poised, and persuasive communication style.
- Enjoy seeing the results of your work.
- Be a critical, creative thinker.
WHAT THE JOB IS:
- Develop and implement the strategic marketing plan.
- Prepare, implement, and supervise the budget for the department.
- Maintain brand standards.
- Track and evaluate results of programs and promotions.
- Evaluate vendors to partner with the credit union.
- Makes personal visits and solicits new business.
- Oversees results of the department.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($65,000 – $70,000 per year)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- Free Vision and Dental
- Free Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Full health insurance paid by CU
- Birthday Holiday
- Employee Loan Discount
- Holiday and Annual Bonus
NEXT STEPS:
- Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/3hL/549caeee-e564-445c-8dca-6138ecb3ac2a?type=candidateba#page0
- Please submit your resume to cara@goodneighborscu.com.
- Selected candidates will be contacted for interviews after completing both prior steps.
Wanted: HR Generalist
WHO WE ARE:
Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a not-for-profit, member owned cooperative, we serve through the following values:
- Self-Help
- Self-Responsibility
- Solidarity
- Equality
- Equity
- Democracy
- Honesty
- Openness
- Social Responsibility
- Care for Others
WHO YOU ARE:
As the HR Generalist, you will help Good Neighbors recruit and support team members in service to our culture and mission. The successful candidate will:
- Be organized and thorough in the administration of all HR programs.
- Achieve goals consistently and efficiently.
- Be disciplined, supportive, and helpful.
- Be proficient with technology and Microsoft Office.
WHAT THE JOB IS:
- Process weekly payroll including management of any PTO balances, deductions, direct deposit, etc.
- Act as the employee point of contact for all benefit and leave related inquiries including the administration of annual open enrollment and new employee enrollment.
- Assist with auditing and reporting functions including assessment of current benefit programs and recommendations for the future.
- Manage candidate screening and interview process including onboarding of any hired candidates.
- Track employee disciplinary and corrective actions, complaints, and employee personnel files.
- Conduct terminations and offboarding including exit interviews, discontinuation of benefits, etc.
- Review and update any HR related policies including the employee handbook.
WHY EMPLOYEES LOVE OUR CREDIT UNION:
- Competitive compensation ($26-$29/hr)
- Paid training (courses, events, conferences)
- Paid Time Off – 4 weeks (prorated in your first year)
- Free Vision and Dental
- Free Long Term Disability Insurance
- Free Life Insurance
- 401K with 6% Match
- Full health insurance paid by CU
- Birthday Holiday
- Employee Loan Discount
- Holiday and Annual Bonus
NEXT STEPS:
- Please complete our brief hiring, team building and onboarding assessment at: https://assessment.predictiveindex.com/bo/3hL/HR#page0
- Please submit your resume to cara@goodneighborscu.com.
- Selected candidates will be contacted for interviews after completing both prior steps.